Managing Billing Setup

Select Account Number | Residential Central | Billing Setup tab

Once you have customers set up within Webtop, you may need to enter their profiles later to edit their information. The Billing Setup tab contains options that allow you to:

• Customize the management reports customers will see and set their bill printing settings

• Administer their e-bill

• Assign their department names

• Arrange their account code names

• Assign their main billing number names

Click Contract All or Expand All to manage how the folder areas display in the Billing Setup tab.

Once you have finished editing information in the Billing Setup tab, you can access one of the other tabs in a customer's profile or click Customer in the side navigation and select a new customer profile. Use the Search For field to search for new customers by entering partial or full first or last names.

Important Note: To navigate through Webtop, use the various tabs, menu options, and buttons. Do not use your browser's Back and Forward buttons.

Still have questions or concerns? Please contact us at Webtop Support.